Terms & Conditions

Agreement

This is an agreement between you as the user of this website and EST Clinic (ACN 633 454 449). By using the EST Clinic website (http://estclinic.com.au), you accept that you are bound by this agreement. If you do not agree to the terms and conditions of this agreement, please do not use the EST Clinic website. You should always check these terms and conditions prior to using this website.


Disclaimer

This website provides basic information about skin conditions and treatments. All information is derived from sources believed to be reliable at the time of release. However, information should not be treated as an alternative to advice provided by a medical professional. Consult with your dermal clinician or other professional healthcare provider for answers to specific medical questions and concerns. Seek immediate attention if you believe you are suffering from a medical condition.


The information provided is general and is not intended to be relied upon as professional medical advice. EST Clinic does not take responsibility for the misuse of information presented on this website.


Copyright

The contents of this website, including its design, are owned by EST Clinic and copyrighted according to Australian Copyright Laws. None of the material on this website may be copied, reproduced or redistributed in any way for commercial or non-commercial use. “EST Clinic” trademarks and logos displayed on the EST Clinic website are trademarks of EST Clinic. The use of trademarked content available on the EST Clinic website is strictly prohibited.


Privacy & Protection of Your Personal Information

EST Clinic takes our privacy obligations seriously. Our employees are trained about the importance of customer privacy and security. Access to the personal information that you provide is restricted to the employees who need it to provide services to you. The information that you choose to submit through the EST Clinic website is your sole responsibility.


Customer Complaints

EST Clinic seeks to maintain and enhance our reputation of providing you with high quality products and services. We value complaints as they assist us in improving our products, services and customer service. If you are not satisfied with our services, please lodge a customer complaint so that we are able to resolve the matter for you.



Lodging a Complaint

If our services do not meet your expectations, please make your complaint to us via:


  • Email: boxhill@estclinic.com.au
  • Phone: (03) 9890 5222
  • Post: EST Clinic, Suite 3.03, 116-118 Thames St, Box Hill North VIC 3129

Our customer service representatives will strive to investigate and resolve your complaint as soon as possible.

Testimonials

The testimonials displayed on this website are received via text and email submission. They reflect the real life experiences of individuals who have used our services in some way. Results are individual and may vary between clients. EST Clinic does not claim that results are typical for all clients or that testimonials are indicative of future performance for any other clients who use our services. The testimonials displayed are presented verbatim except in the case of grammatical or typing errors.